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Internal Sales Executive

Posted 4 weeks ago. Reference: sbds
Job Purpose:

 As a Sales / Service Engineer you will be responsible for promoting and generating new business while providing a high level of Customer Service. This will include all aspects of service work, including breakdown repairs, commissioning, upgrades, equipment calibrations and general servicing / maintenance work. Whilst the majority of activity will be carried out at our customer’s sites, you will be expected to carryout work in our Luton facility. All work will need to be completed to a high quality standard and to the current good practices. As part of this you will also be required to undertake all aspects of additional activity as business needs dictate.

Key Duties:

  • Proactively promote the businesses services and products to new customers.
  • To conduct sales visits to specify and provide customer quotations.
  • To carry out on customer site repairs, upgrades, commissioning, service and calibration of customer's inspection equipment to the stated processes and procedures.
  • Handle on site customer queries in a fair and courteous manner.
  • Must be prepared to adapt to all types of environments and comply with local client's health and safety regulations.
  • Completing all necessary paperwork accurately and on a timely basis in accordance with the company procedures.
  • Expected to co-operate by working overtime as and when required.
  • To be part of the on-call standby rota system
  • Must be prepared to learn a diverse set of products from differing brands and continually improve your product knowledge.
  • Good Technical Electrical / Electronics skills
  • Minimum ONC or similar qualification in electromechanical / electrical engineering
  • Ideally experience in a field service role and familiar with all aspects of customer service including commissioning, repairs, and servicing.
  • PLC programming and knowledge of PC hardware an advantage
  • Good methodical approach to problem solving
  • Full current UK driving licence
  • Good communication skills
  • IT Literate, Windows, Excel, etc.
  • Attention to detail is essential
  • Ability to work independently.
  • Track-record of success in a similar role.
  • Knowledge of the food manufacturing industry is desirable
Location: South East
Salary: £25,500